Return and Refund Policy
At VIT-LIFESTYLE, we value customer satisfaction and strive to provide the best shopping experience. If you’re not entirely happy with your purchase, we’re here to help.
Returns
– You can request a return within 7 days of receiving your order.
– Items must be unused, in their original packaging, and accompanied by a proof of purchase.
– Certain products, such as personal care items or perishable goods, may not be eligible for returns.
Refunds
– Once we receive your returned item, we will inspect it and notify you of its status.
– Approved refunds will be processed within 30 business days via your original payment method.
– Shipping costs for returns may be deducted from your refund, unless the return is due to a defective or incorrect item.
Exchanges
– If you received a damaged or incorrect item, we offer exchanges at no additional cost.
– Please contact our support team within 7 days for assistance.
How to Initiate a Return
– Contact our customer support at contact form with your order details.
– Follow the return instructions provided by our team.
– Ship the item to the designated return address.
For further questions, feel free to reach out to us at info@vit-lifestyle.com